Privacy Policy

This Privacy Policy governs your use of NEIS App’ (“Application”), the other associated applications, products, websites, and services managed or offered by the NEIS – both online, as well as offline. Please read this Privacy Policy carefully before using the Application, Website, or availing any of our services and products, along with the Terms of Use (“ToU” or “Terms”) provided on the Application, Website.

Your use of the Application, and/or services in connection with the Application, or any of our products or offline coaching centre offerings (collectively referred to as “Services”), or any registrations made with us through any mode or usage of any of our products shall signify your acceptance of this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not use the Website, Application, or avail any of our Services.

User Provided Information

We obtain the information you provide when you download and register for or on the Application, Website or Services, or through your use of the Services. When you register with us, you generally provide, your name, age, email address, phone number, password and educational interests.

Use of Personal Information

We may use the Information to contact you from time to time, to provide you with the Application, Website or Services.

Further, you shall, at any time while using the Website/Application/Services, also have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of consent is required to be sent in writing to us at the contact details provided in this Privacy Policy below. In such event, however, the NEIS fully reserves the right not to allow further usage of the Application or Website or provide any of our Services to you.

Automatically Collected Information

In addition, the Application/Website/Services may collect certain information automatically, including, but not limited to, the type of mobile device you uses, such mobile device’s unique device ID, IP address, and mobile operating system, the type of mobile internet browsers used, and information about the way you or a use the Website/Application/Services. As is true of most mobile applications, we also collect other relevant information as per the permissions that are provided.

NEIS will occasionally send email notices, messages or contact you to communicate about our Application/Services, as they are considered an essential part of the Services you have chosen.

Please note that we may disclose Information:

as required by law, such as to comply legal process;

to enforce this Privacy Policy and the applicable Terms of Use, including for the investigation of potential violations thereof;

when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a governmental request;

with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this Privacy Policy;

to protect against imminent harm to the rights, property or safety of the Application or Services, or the NEIS, its users or the public as required or permitted by law;

Access to Personal Information

We will provide you with the means to review and ensure that your Personal Information, including Sensitive Personal Information is correct, updated, and current. If you have filled out a user profile, we will provide an obvious way for you to access and change your profile from our application or Website. We adopt reasonable security measures to protect your password from being exposed or disclosed to anyone.

Please be aware that although we endeavour to provide reasonable security for Information we process and maintain, no security system can prevent all potential security breaches.

If we become aware that your Personal Information or Sensitive Personal Information has been accessed or disclosed in a manner not in accordance with this Privacy Policy, we will on a best-efforts basis notify you of the nature and extent of such access or disclosure (to the extent we know of such access or disclosure) as soon as reasonably possible and as permitted by applicable laws.

How Long Do We Retain Information?

Currently, we only retain your User’s Information while your account is active and for at least three years afterward. We may alter this practice according to legal and business requirements.

Changes to this Statement

You understand our Privacy Policy will need to evolve as well to cover new situations. You are advised to review this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent

You should be in a position to provide informed consent prior to providing any Information required for the use of the Application/Services/Website. By registering with us or by downloading, accessing, purchasing, or using our Website/Application/Services, you are expressly consenting to our collection, processing, storing, disclosing, and handling of your as set forth in this Privacy Policy, now and as amended by us, and to the provisions of this Privacy Policy as a whole.

By accepting this Privacy Policy, you represent that you are eighteen years of age or above.

Contact Information

You may contact us at ……………………………………………………………. And we shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity.

Terms & Conditions

These Terms & Conditions (“Terms” or “ToU”) are between NEIS (referred to as “NEIS”, “we”, “us”, or “our”) and its users (referred to as ”you”, “your”, or “yourself”). These Terms govern your use of our Website, Application and Services, or any registrations made with us through any mode or usage of any of our products.

References to “you”, “your” and “yourself” refer to any individual who is a natural person aged 18 (eighteen) years or above who is competent and capable of contracting within the meaning of the Indian Contract Act, 1872, and refers to any person utilizing our Application/Website/Services and is the registered user on record

These Terms constitute an electronic record in accordance with the provisions of the Information Technology Act, 2000 and the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 thereunder, as amended from time to time.

Please read the Terms and the Privacy carefully before using, registering or accessing our Application, Website, Services.

Please also note that any access to our Services/Application/Website through registrations/subscription is non-transferable.

Except as mentioned below, all information, content, material, trademarks, services marks, trade names, and trade secrets including but not limited to the software, text, images, graphics, video, script and audio, contained in the Application, Website, and Services are proprietary property of the NEIS (“Proprietary Information”).

Further, you recognize and acknowledge that the ownership of all trademarks, copyright, logos, service marks and other intellectual property owned by any third party shall continue to vest with such third party and you are not permitted to use the same without the consent of the respective third party.

Your use of our Website, Application and Services is solely for your personal and non-commercial use. Any use of our Application, Website, Services, or their contents other than for personal purposes is prohibited.

You shall not decompile, reverse engineer, or disassemble the contents of our Application, Website, and/or Services, or modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from our Application, Website, and/or Services, or remove any copyright, trademark registration, or other proprietary notices from the contents of the Application, Website, and/or Services.

You shall not use the Application, Website and/or Services in any way that is unlawful, or harms NEIS.

You shall not to perform any of the following prohibited activities while availing our Services:

Making available any content or material that:

Violates any law for the time being in force;

Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner, committing any act that amounts to the infringement of intellectual property or making available any material that infringes any intellectual property rights or other proprietary rights of anyone else;

Intentionally or unintentionally interfere with or disrupt our Services or violate any applicable laws related to the access to or use of our Application/Website/Services, violate any requirements, procedures, policies or regulations of networks connected to our Application/Website/Services, or engage in any activity prohibited by these Terms;

Alter or modify any part of our Services;

We disclaim any responsibility for any errors and accuracy of the information that may be contained in the Application/Website/Services.

NEIS also reserves the right and discretion to make any changes/corrections or withdraw/add content or material at any time without notice.

Our application provides the User with access to information provided on an “As Is” basis and we assume no liability for the accuracy or completeness or use or non-obsolescence of such information.

Further, the We makes no warranties or representations whatsoever regarding the quality, content, completeness, or adequacy of such information and data.

The Our Services, including the Application and Website, and content contained therein, are compatible only with certain devices and the NEIS shall not be obligated to provide workable products and/or services for any instruments that are not recognized by us.

The NEIS shall have no responsibility for any loss or damage caused to any hardware device and/or software and/or instrument or electronic device, including loss of data or effect on the processing speed, resulting from your use of our Application/Website/Services.

The website, the application and the services are provided on an “as is” basis with all faults and without any warranty of any kind. It shall be your own responsibility to ensure that services provided by us meet your specific requirements.

We have the right to change modify, suspend, or discontinue and/or eliminate any aspects, features, operations, or functionalities of the Application, Website or the Services as it deems fit at any time, without notice.

Further, the NEIS has the right to amend these Terms from time to time without prior notice to you. We do not make any commitment, express or implied, to maintain or continue any aspect of the Application/Website/Services.